Privacy Policy
Welcome to Domuliva(Hereinafter Referred To As "We") online store. We highly value your personal information and privacy and are committed to handling your data in a transparent and responsible manner. This privacy policy explains how we collect, use, store, and protect your information, as well as the rights you have in relation to your data.
1. Scope Of This Policy
This privacy policy applies to all personal information generated when you use our online store, including browsing the website, placing orders, contacting customer support, and subscribing to information. This policy does not apply to websites or pages that are not under our control.
2. Information Collection And Technical Methods
When you access and use our website, we may collect information through reasonable and necessary technical methods, including the use of Cookies. Cookies help us recognize your visit status, remember your preferences, and improve overall user experience.
3. Use And Sharing Of Information
The information we collect is used only for legitimate purposes, including the following.
- Processing your orders and providing related services.
- Responding to your inquiries or requests.
- Improving website functionality and user experience.
- Sending relevant information with your authorization.
We do not use your personal information for purposes unrelated to the above, nor do we share it without your consent unless necessary to fulfill these purposes.
4. Data Storage And Cookies
Your personal information is stored in a secure environment and retained only for the period necessary to achieve the stated purposes. The use of Cookies requires your awareness and authorization. You may manage or delete Cookies through your browser settings. Please note that restricting Cookies may affect certain website functions.
5. Your Rights
You have the following rights regarding your personal information.
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of information that is no longer necessary within a reasonable scope.
- Withdraw your previously given consent.
If you wish to exercise any of these rights, please contact us using the details provided at the end of this policy.
6. Legal Basis For Data Processing Under GDPR Policy
We process personal information based on the following lawful grounds and in accordance with the principles of the GDPR policy.
- Performance of a contract: Processing orders and providing the services you have purchased.
- Explicit consent: Used for newsletter subscriptions and related communications where you have given clear consent.
- Compliance with legal obligations: For tax, accounting, and necessary regulatory purposes.
- Legitimate interests: Improving user experience, optimizing services, and preventing fraudulent activities.
7. Data Security And Policy Updates
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. This policy may be updated from time to time, and any changes will take effect upon publication on this page.
Contact Us
Contact address: 1116 Rockyknoll Drive, Columbia, SC 29203-1114, United States
Customer service phone: +1 (901) 481-1931
Customer service email: contact@domuliva.com
Online hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00(Australia/Sydney, AEST/AEDT)