Purchase And Payment Process
Welcome to Domuliva(Hereinafter Referred To As "We") online store. To help you clearly understand the complete process from placing an order to completing payment, we have prepared this purchase and payment process guide. This guide applies to all orders completed through our online store.
1. Product Selection And Order Placement
You may browse product information on our website and select items according to your needs. After adding products to your cart, please carefully review product details, quantities, and delivery information before submitting your order. Once an order is submitted, it will enter the system processing stage.
2. Order Review And Confirmation
After submitting your order, an order summary page will be generated for your review. This page allows you to confirm product details, pricing, and related information. Proceeding to payment indicates your agreement to complete the purchase based on the order details.
3. Payment Methods
We support the secure payment methods displayed on the checkout page. During the payment process, please follow the on screen instructions to complete the transaction. Once payment is successful, the system will automatically confirm the order status and move it to the next processing stage.
4. Payment Security And Information Protection
We place great importance on the security of payment related information. Appropriate technical measures are applied during data transmission and processing to support a stable and secure transaction experience.
5. Order Handling After Payment
After payment is successfully completed.
- The system will generate an order confirmation record.
- You will receive a confirmation notification containing your order number and payment details.
- The order will enter the handling stage and subsequent arrangements will be completed within the specified timeframe.
If any issues occur during payment, you may contact our customer service team for assistance.
6. Payment Failure Or Abnormal Situations
If payment is not completed due to network issues, operation errors, or other reasons, the order will not enter the processing stage. You may retry the payment or contact us to confirm the order status and avoid duplicate orders.
7. Pricing And Fee Information
The price displayed on the order page represents the final payable amount and includes all necessary charges related to the order. No additional undisclosed fees are required during the payment process.
8. Additional Notes
We recommend ensuring a stable network connection before completing payment and retaining your order confirmation information for reference. If you have any questions regarding the payment process, please feel free to contact us for support.
Contact Us
Contact address: 1116 Rockyknoll Drive, Columbia, SC 29203-1114, United States
Customer service phone: +1 (901) 481-1931
Customer service email: contact@domuliva.com
Online hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00(Australia/Sydney, AEST/AEDT)